KMJ Consulting, Inc. Newsletter 

January 2017

KMJ Team Attends Transportation Camp & TRB

kj-Jf-TRBOn January 7-9, 2017, KMJ team members attended Transportation Camp and TRB in Washington, D.C. The conferences highlighted various trending topics in transportation such as integrated corridor management, connected and automated vehicles, and what to expect from the upcoming Trump/Chao administration.

“It is exciting to get together with a multidisciplinary crowd each year and talk about transportation issues. When you have planners, engineers, utilities experts, technologists, lawyers, and financial analysts in the same room talking about a complex issue, the synergy of ideas effects broader understanding, mutual respect, and a real feeling of progress.” – Justin Ferri, IT Specialist II

KMJ Consulting, Inc. is honored to have been part of the Philadelphia 30th Street Station District Plan team that has won the 2017 AIA Honor Award for Regional and Urban Design! 

30th St.Congratulations to AMTRAK, Drexel University, SEPTA and Brandywine Realty Trust, along with the entire team who worked on the plan to transform Philadelphia’s 30th Street into a gateway for millions of transit users. KMJ, as part of the WSP | Parsons Brinkerhoff consulting team, evaluated the existing and future traffic conditions in the District. Learn more about KMJ’s role on the project here. Image courtesy of: 30th Street Station District  Master Plan Team

MSW P.EMarty Williams, PE, Traffic/Design Specialist II, recently passed his Professional Engineering Exam! “We look forward to great things from Marty as he continues his trajectory in engineering”- Karen Jehanian, President. Learn More about the KMJ Staff here!

E7Business Etiquette for Young Professionals 

Emily White, Marketing Coordinator, recently had the opportunity to speak to a group of graduating students at her alma-matter Cabrini University in Radnor, PA. As a recent grad, Emily provided a down-to-earth perspective on business etiquette when entering the work world. Her topics included communication, in the office and out; never being afraid to make mistakes; and most importantly bosses are people too!

Customer Service Tip

Is your client satisfied? As engineers and technical professionals, we work to solve complex technical issues, but this is only a portion of the solution. Our clients need emotional fulfillment as well.  A client’s anxiety or stress level is reduced based on how they are treated and how an issue is resolved. Delivering excellent customer service requires not only asking the right questions, but also being a very good listener.